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Food and Beverage Attendant

2 months ago

Mawson Lakes, South Australia Crowne Plaza Hotels & Resorts Full time
About the Role

We are seeking highly motivated Food and Beverage Attendants, Supervisors, and Baristas to join our newly created Front of House team at Crowne Plaza Adelaide Mawson Lakes.

Key Responsibilities
  • Create a warm welcome for every guest, providing attentive and efficient service to ensure a delightful experience.
  • Serve a diverse selection of delicious dishes, from our restaurant and bar, along with brewed coffee, local South Australian wine, and other beverages.
  • Keep the restaurant, bar, and banquet areas clean, organized, and inviting, reflecting our commitment to excellence.
  • Anticipate guest needs, address any issues promptly, and create memorable dining experiences that keep guests coming back.
  • For leadership roles, you will be required to manage and supervise staff, support with training, development, roster management, and overseeing a shift and other duties to support the running of our food and beverage spaces.
Requirements
  • Have an ambitious and positive attitude who works well with team members.
  • Have a service-focused attitude, with a talent for delivering impeccable table service.
  • Responsible Service of Alcohol accreditation or willingness to obtain.
  • You'll know how to prepare a wide range of drinks, ideally with formal bartending training.
  • Flexible with nights, weekend, and public holiday shifts.
  • Previous customer service experience, preferably within the hospitality industry.
  • You'll be on your feet most of the day with lots of bending and kneeling.
  • You excel at communication, radiating warmth and approachability that makes conversations easy and enjoyable.
  • Display a commitment to our guests by consistently maintaining a high level of quality at all times.
What We Offer
  • Paid birthday leave.
  • Hotel perks like accommodation and food and beverage discounts.
  • Paid Parental leave.
  • Your career journey will be supported through our lifelong development program.
  • IHG Career Milestone celebrations.
  • Transfer of entitlements as you move and grow with IHG.
  • Access to our discount retail platform that makes your pay for even further.
  • Empowering female leaders of the future through our RISE program.
About Us

Crowne Plaza is one of the largest and best-loved premium hotel brands in the world, with over 420 hotels in diverse locations globally. We've thoughtfully designed our spaces to encourage, support, and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.