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Customer Service Professional: Retail Sales

2 months ago


Munno Para, Australia Telstra Full time

About the Role

We're seeking a talented Retail Sales Consultant to join our team at Telstra, where you'll play a key part in delivering exceptional customer experiences and helping our customers connect faster, better, smarter.

Key Responsibilities

  • Build strong relationships with customers to understand their needs and preferences
  • Develop and deliver tailored solutions to meet customer needs
  • Work collaboratively with colleagues to achieve sales targets and KPIs
  • Stay up-to-date with the latest technology and products to provide expert advice to customers
  • Maintain a positive and resilient approach to customer service in a fast-paced environment

What You'll Need

  • A strong customer service focus and ability to build rapport with customers
  • Excellent communication and interpersonal skills
  • An appetite for learning and growth, with a willingness to develop skills and knowledge
  • Experience in a customer-facing role, with a track record of achieving sales targets

Benefits and Culture

As a Telstra Retail Consultant, you'll be part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a comprehensive rewards program.

How to Apply

To be considered for this role, please submit your application, including your resume and a cover letter outlining your experience and qualifications. We'll review your application and be in touch soon to discuss the next steps.

At Telstra, we value diversity and inclusion in the workplace.

We're an equal opportunity employer and welcome applications from candidates of all backgrounds.

We're committed to creating a workplace culture that's safe, inclusive, and respectful for everyone.