Technical Product Manager

2 days ago

Sydney, New South Wales, Australia Hapana Full time
About the Role

Hapana is a pioneering software solution in the fitness industry, empowering gyms, fitness studios, and franchises to unlock growth and efficiency. As a Technical Product Owner, you will play a crucial role in partnering with our engineering and senior leadership teams to deliver on our mission.

Key Responsibilities
  • Collaborate with the engineering team to achieve and fulfill business objectives
  • Complete business scope documents and define user personas for individual products
  • Advocate for impactful changes and future strategies to help achieve our goals
  • Balance short-term progress with long-term objectives
  • Establish strong relationships with Customer Success, Engineering, Product, and the Senior Leadership Team
  • Determine users' needs, create technical documentation, and organize supporting content for products
  • Study product samples and collaborate with product designers and developers
  • Act as the escalation point for client issues requiring product change resolution (excluding standard problem escalation process)
  • Interact with key suppliers and partners
Qualifications & Requirements
  • Over 3 years of experience in product management within consumer web or SaaS products
  • Comfortable in reading API documentation and diving into technical details
  • Hands-on experience building integrations
  • Currently operates in an Agile environment, delivering incremental value
  • A proven track record of advocating for and supporting the team
  • Experience in designing aesthetically pleasing products
  • Experience collaborating with various functions in an organization, including engineering, customer success, and UX
  • Strong desire to tackle new challenges and positively impact users' lives
  • Experience in the fitness industry is highly advantageous
  • Bachelor's degree in business, computer science, or a technical field, or an equivalent combination of education, training, or work experience
  • Product Owner certification from Scrum, or Pragmatic

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