Holiday Experience Ambassador

6 days ago


Coffs Harbour, New South Wales, Australia Travel + Leisure Co. Full time
Unlock Your Potential in the Hospitality Industry

We are a dynamic organization that puts the world on vacation. Our mission is to deliver exceptional experiences for millions of travelers worldwide. As a leading company in the vacation ownership industry, we offer a range of brands including Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts.

A Career Fueled by Possibility

At Travel + Leisure Co., every day is an opportunity to learn something new and turn vacation inspiration into unforgettable experiences. With over 19,000 associates across more than 270 vacation club resort locations globally, our team is dedicated to delivering excellence and taking time to have fun, celebrate together, and support one another.

About the Role

As a Guest Experience Host, you will be responsible for the daily operations of the front desk, including greeting and registering owners and guests, providing information on local area attractions, completing department-related paperwork, and utilizing communication equipment such as telephones, facsimiles, and computers.

This fast-paced environment suits customer-obsessed individuals who are passionate about delivering exceptional service and booking guests into learning more about the benefits of holidaying with us.

Your Key Responsibilities

  • Greet and register owners and guests
  • Provide information on local area attractions
  • Complete department-related paperwork
  • Utilize communication equipment

The Ideal Candidate

To be successful in this role, you will need:

  • Previous experience within a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communication skills with strong interpersonal abilities
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system advantageous
  • Ability to recognize and solve problems in the workplace
  • Flexibility to work various schedules, including nights, weekends, and public holidays

What We Offer

In addition to a competitive salary, we provide:

  • Professional development opportunities
  • Discounted hotel stays across Australia, Fiji, and New Zealand
  • Great career advancement opportunities

Estimated Salary: $55,000 - $65,000 per year



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