Hospitality Team Member

5 days ago


Manningham, Australia Mercure Full time
About Mercure Melbourne Doncaster

Mercure Melbourne Doncaster is a 183 room & suite hotel, situated in Australia's first of the next generation Mercure brand. It introduces approachable elegance in an untouched pocket of the Eastern Suburbs.

The hotel features a restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that offers panoramic views of the Dandenong Ranges and Melbourne's City Skyline?

Estimated Salary

$55,000 - $65,000 per annum (based on experience)

Job Overview

We are currently seeking part-time Food & Beverage Attendants to work alongside our experienced team, providing exceptional guest experiences. The role includes a combination of breakfast, lunch and dinner service as well as conferencing tasks, offering plenty of variety.

Key Responsibilities
  • Greet and welcome guests, assist with enquiries and restaurant bookings;
  • Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures;
  • Take responsibility for your designated section and station while on shift;
  • Assist guests with menu offerings and maximise sales opportunities through knowledge of product and suggestive selling.
Requirements
  • Responsible Service of Alcohol (RSA) Certificate;
  • Flexibility to work various rostered shifts, including early mornings, late evenings, and weekends;
  • Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail;
  • Passion for customer service and;
  • Point of Sale (POS) experience, desirable.
Benefits
  • Ongoing Career and Professional Development Opportunities;
  • A Rewarding Work Environment;
  • Global Discounts on Hotel Accommodation & Food and Beverage.


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