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Sustaining Fashion Roles

2 weeks ago

Sydney, New South Wales, Australia beBeeFashion Full time $60,000 - $80,000

Customer Service Manager

Our store is looking for a Customer Service Manager to lead our sales floor team. As a key member of our leadership team, you will be responsible for creating an engaging shopping experience for our customers.

The ideal candidate will have experience in customer service and leadership roles, with a passion for fashion and creativity. You will be expected to design visually appealing displays and train staff on excellent customer service techniques.

  • Manage daily operations on the sales floor
  • Design and implement effective visual merchandising strategies
  • Develop and maintain high standards of customer service
  • Coach and train team members on customer service skills
  • Lead by example to promote a positive and inclusive work environment

To be successful in this role, you should have:

  • Experience managing teams in retail or hospitality environments
  • A keen eye for fashion and creative flair
  • Strong communication and leadership skills
  • A customer-centric approach to deliver exceptional experiences
  • The ability to learn and adapt to improve processes and outcomes

At Savers Australia, we offer a dynamic work environment with opportunities for growth and development. Our stores are located throughout Australia, and we are committed to making a positive impact on our communities.

Key Qualifications:

  • Leadership experience in retail or hospitality
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Passion for fashion and sustainability
  • Commitment to delivering exceptional customer experiences

What We Offer:

  • A dynamic work environment with opportunities for growth and development
  • A competitive salary and bonus incentives
  • A comprehensive training program to support your success
  • Ongoing support and feedback from our management team
  • The opportunity to work with a passionate and dedicated team

About Us:

Savers Australia is a global reuse champion and driver of the Thrift Proud movement. Our mission is to keep one-of-a-kind finds out of landfill and help people reuse, repurpose and upcycle. We are committed to making a positive impact on our communities and the environment.