Delicatessen Operations Manager

3 weeks ago


Port Macquarie, New South Wales, Australia Coles Full time

About the Role

We are seeking a highly skilled Delicatessen Manager to join our team at Coles. As a key member of our retail leadership team, you will be responsible for the day-to-day operations of the deli department, ensuring exceptional customer service, sales growth, and team member engagement.

Key Responsibilities

  • Lead and motivate a high-performing team to meet sales targets, cost control, and rostering requirements
  • Maintain excellent department standards, including stock management, rotation routines, wastage, shrinkage, and quality control
  • Drive a one team culture that celebrates success, prioritizes team member health, safety, and wellbeing, and delights customers with an outstanding shopping experience

About You

  • Previous experience working in a fast-paced customer-facing environment
  • Demonstrated leadership skills, with the ability to lead, coach, and develop a team
  • Strong communication and interpersonal skills, with the ability to build effective relationships with team members, customers, and stakeholders


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