Admissions Team Member

4 days ago

City of Canning, Australia beBeeCustomerService Full time $64,000 - $86,000

As a crucial member of our team, the Admissions Officer plays a pivotal role in ensuring seamless student admissions at Curtin University Malaysia.

The position involves overseeing all aspects of the admissions process, guiding the Admissions team to maintain high standards of customer service and compliance with relevant Government legislation and University policies.

Main duties comprise:

  • Managing inquiries regarding applications through various channels
  • Providing expert advice and recommendations to students and agents on admission matters
  • Ensuring quality service by meeting performance and quality standards set for the Student Services Department
  • Evaluating applications from diverse sources and making accurate decisions using the University Student System
  • Entering relevant data to generate offers and maintaining 100% accuracy

Successful candidates will be responsible for continuous improvement, adopting best practices, and benchmarking processes to drive exceptional outcomes.

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