Customer Support Specialist

2 weeks ago


Bunbury, Western Australia Upper South West Full time

About the Role

We are currently seeking a dedicated and compassionate Customer Support Specialist to join our team in the Upper South West region. As a valued member of our support staff, you will play a vital role in providing exceptional care and assistance to individuals with disabilities.

As a Customer Support Specialist, your primary responsibility will be to deliver personalized support services that empower our customers to achieve their life goals. This may involve supporting daily living skills, recreational activities, and community engagement.

The ideal candidate will possess excellent interpersonal skills, be able to work effectively as part of a team, and demonstrate a genuine passion for delivering high-quality support services. A valid driver's licence and willingness to use your private vehicle (with rebates available) is also essential for this role.

We offer a competitive salary package of $55,000 - $65,000 per annum, plus generous benefits including salary sacrificing options, training opportunities, and access to employee assistance programs.

If you are a motivated and caring individual who is passionate about making a positive difference in the lives of others, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Deliver personalized support services to customers with disabilities
  • Support daily living skills, recreational activities, and community engagement
  • Work collaboratively with colleagues to achieve customer outcomes
  • Maintain accurate records and reports

Key Requirements:

  • Cert III in Individual Support (CHC33015 or CHC33021)
  • Valid driver's licence and willingness to use private vehicle
  • Excellent interpersonal and communication skills
  • Ability to work effectively in a team environment


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