Healthcare Support Specialist

15 hours ago


Geelong, Victoria, Australia beBeeCustomerService Full time $59,041 - $60,505
Healthcare Support Specialist

In our dynamic and patient-focused environment, we are seeking a skilled Patient Liaison Officer to join our team.

About the Role
  • This is an exciting opportunity for a motivated individual to work collaboratively with patients, clinicians, and health funds to ensure seamless communication and effective information exchange throughout the patient journey.

Key responsibilities include:

  • Maintaining accurate and current information within patient administration systems to facilitate smooth admission processes.
  • Coordinating patient admissions, completing necessary paperwork, and ensuring health fund requirements are met in a timely manner.
  • Clearly communicating relevant health fund information to patients and key stakeholders.
  • Liaising daily with clinical managers and pre-admissions teams to optimize patient flow and improve overall efficiency.
  • Contributing to a supportive team environment that promotes excellent customer service and teamwork.

We are looking for a candidate who possesses:

  • Proficient knowledge of the healthcare industry and health funds.
  • Strong clerical and computer skills.
  • Excellent communication and customer service skills.
What We Offer

As a valued member of our team, you will enjoy a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic work environment that supports your success.



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