Distinguished Service Designer

2 weeks ago


Surry Hills, New South Wales, Australia HOBAN Recruitment Full time

As a key member of the Service Design Division at HOBAN Recruitment, you will be responsible for leading complex design and stakeholder initiatives that drive high-quality, participant-centred services.

The ideal candidate will have a strong background in service design, with expertise in journey mapping, systems thinking, stakeholder engagement, user research, and analysis.

In this leadership role, you will guide a dedicated team, influence decision-making, and drive process, platform, and practice improvements that align with the Participant Service Charter principles.

Benefits:

  • A highly competitive daily rate of $602.55, including casual loading, providing financial stability and recognition for your expertise.
  • 11.5% superannuation to secure your future and support your retirement planning.
  • A full-time position offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance.
  • Flexible work arrangements.
  • An opportunity to make a meaningful impact in the disability sector.
  • A chance to utilise your leadership skills in a high-impact, supportive team environment.

About the Role:

This is an exciting opportunity to join a dynamic team and contribute to the delivery of impactful service improvements within the Disability sector.

You will have the opportunity to work closely with stakeholders, designing and implementing solutions that enhance participant outcomes and experience.

About You:

  • You are a motivated and experienced service designer with strong organisational skills and a passion for participant-centric improvements.
  • You possess excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • You have a strong understanding of the disability sector and its challenges, with a commitment to delivering high-quality services.

We encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.



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