Customer Experience Specialist

1 week ago


Bondi Beach, Australia Aesop Full time

Aesop is a global retail organisation dedicated to creating inspiring and inclusive environments for our employees to thrive. With over 35 years of experience, we offer professional development opportunities that complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations that stir the senses. We seek out considered individuals with diverse perspectives who bring out the best in themselves and others.

We aim to strike a balance between people, planet, and profit, actively reducing our footprint on the planet. This journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Aesop is an endorsed employer for all women. Our benefits include:

  • Generous product discount allowance
  • Paid volunteering allowance
  • Bonus opportunity based on performance
  • Access to employee assistance programmes and mindfulness apps

As a Customer Experience Specialist - Aesthetic Sales, you will embody our desire to engage customers through intentional interactions. You will welcome customers into our spaces and deepen their experience of our products. In demonstrating products that address customer needs, you will deliver an exceptional customer experience that contributes to our commercial success.

The ideal candidate will have experience operating within a customer service role or environment. They should possess effective selling skills, strong communication and problem-solving skills, and a working knowledge of skin care and related categories. This part-time position operates on-site with a flexible roster.

We take a holistic approach to employment, promoting professional development, career growth, and employee wellbeing initiatives. Our estimated salary range for this position is $60,000 - $80,000 per annum, depending on location and experience.



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