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Retail Department Manager
2 months ago
About Us
At Officeworks, we're committed to delivering exceptional customer experiences. As a Retail Department Leader, you'll be at the forefront of this mission, leading a team of retail professionals to achieve sales targets and KPIs.
About the Role
- Develop and implement strategies to drive customer satisfaction and loyalty.
- Lead and motivate your team to achieve sales targets and KPIs, fostering a positive and inclusive work environment.
- Train and develop your team to enhance their skills and performance, ensuring they have the tools and resources needed to succeed.
- Manage inventory levels to ensure stock is always maintained and customers have access to the products they need.
- Craft a shopping experience that is visually appealing and safe, meeting the highest standards of customer service.
- Collaborate with fellow leaders and departments to achieve overall store success, driving business growth and profitability.
About You
- A proven track record in retail leadership, with a passion for delivering exceptional customer experiences.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with your team and customers.
- A leadership style that inspires and motivates your team to achieve their best, with a focus on developing their skills and performance.
- The ability to thrive in a fast-paced environment, juggling multiple priorities and responsibilities with ease.
- A commitment to delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
Our Culture
At Officeworks, we celebrate our team's uniqueness and diversity, embracing inclusion and commitment to being good humans with every decision we make. As a Retail Department Leader, you'll be part of a dynamic retail environment where your leadership skills will make a difference.
- Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
- Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
- Industry-leading Growing Families policy.
