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District Support Officer

2 months ago


Melbourne, Victoria, Australia State Government of Victoria, Australia Full time
About the Role

We are seeking a highly organized and detail-oriented District Support Officer to join our team at the Country Fire Authority. As a key member of our administrative team, you will be responsible for providing exceptional support to our district operations, ensuring the smooth day-to-day functioning of our office.

Key Responsibilities
  • Manage district/regional administrative requirements, prioritizing key issues and ensuring timely completion of tasks.
  • Deliver excellent customer service to internal and external clients, including drafting correspondence and communications.
  • Build and maintain professional networks and cooperative relationships with clients, responding to issues in a timely and professional manner.
  • Prepare documents, conduct research, and gather information as needed to support district operations.
  • Manage diaries, coordinate travel arrangements, meetings, and appointments, and provide meeting support.
  • Perform data entry, filing, records management, and database administration tasks.
  • Support existing workflows and processes, ensuring compliance with CFA policies and procedures.
  • Order and procure stationery and other necessary goods.
  • Perform additional duties, including support for special projects.
About You

We are looking for a proactive and enthusiastic individual who is passionate about providing exceptional support to our district operations. You will have excellent communication skills, particularly over the phone, and be able to build and maintain strong relationships with internal and external stakeholders. A positive attitude, adaptability, and a willingness to learn are essential for success in this role.

You will be proficient in computer skills, particularly the MS Office suite, and have a proven ability to work independently and as part of a team. If you are a motivated and organized individual who is passionate about providing exceptional support, we encourage you to apply for this exciting opportunity.