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Housekeeping Attendant

2 months ago

Brisbane, Queensland, Australia Grupo Mantra Full time

**About Grupo Mantra**

Grupo Mantra is a leading hospitality company that prides itself on delivering exceptional guest experiences. Our properties are designed to provide a comfortable and memorable stay for our guests.

**Job Summary**

We are seeking a highly detail-oriented and customer-focused individual to join our housekeeping team as a Room Attendant. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

**Key Responsibilities**

  • Provide exceptional guest service by maintaining a clean and comfortable environment in our rooms and public areas.
  • Ensure that all rooms are thoroughly cleaned and prepared for guest arrival, including making beds, restocking amenities, and replenishing linens.
  • Respond promptly to guest requests and concerns, and resolve any issues in a professional and courteous manner.
  • Work collaboratively with other departments to ensure seamless operations and excellent guest experiences.
  • Meet productivity and quality standards, and maintain a high level of attention to detail in all aspects of your work.

**Requirements**

  • Strong attention to detail and ability to maintain high standards of cleanliness and guest satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on customer service and teamwork.
  • Physical stamina to perform the demands of the role, including lifting, bending, and standing for long periods.
  • Flexibility to work a variety of shifts, including weekends and holidays.