Pet Collection Specialist

2 weeks ago


Canberra, ACT, Australia Invocare Full time

Job Summary

We are seeking a compassionate and reliable Pet Collection Specialist to join our team at InvoCare. As a Pet Collection Specialist, you will be responsible for the respectful and compassionate collection and transportation of beloved pets to our facility for cremation services.

Key Responsibilities

  • Carry out pet collections from veterinary clinics and owners' homes with respect and dignity, handling deceased animals with care.
  • Collect pets from owners' homes and return pet ashes to clients at home and in veterinary clinics.
  • Thoroughly review and accurately fulfill system requirements with meticulous attention to detail.
  • Maintain a clean and tidy workspace and vehicle.
  • Navigate daily runs with efficiency aligned to the run requirements.

About You

  • A passion for helping others at difficult times and compassion for animals.
  • Exceptional customer service skills and emotional intelligence.
  • Strong organisational skills and ability to work in a clean and tidy environment.
  • Able to handle deceased pets in a professional and compassionate manner.
  • Capable to lift pets of all sizes using safe lifting procedures.
  • Required to hold a full driver's License with no restrictions.

Benefits

  • Reward and recognition programs.
  • Tailored induction and training programs.
  • Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience.
  • Networking opportunities across the business and with peers.
  • Birthday and paid parental leave.
  • Free access to an Employee Assistant Program.
  • We are a diverse workplace and equal opportunity employer.


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