Logistics Delivery Coordinator

4 weeks ago


Melbourne, Victoria, Australia Viva Energy Australia Full time

A career with Viva Energy is more than just a job. It's an opportunity to be part of something bigger.

Our energy helps people reach their destinations, fuels industries, and supports local businesses and communities. We are proud of the role we play in the local economies where we operate.

Our team provides 24/7 support to our internal and external stakeholders, primarily our carriers and their drivers and key customers.

About the Role:

The Logistics Delivery Coordinator is responsible for executing and optimizing the safe delivery of fuel to our retail and commercial customer network. The role operates on a 24/7 rotating roster, with shifts alternating between days and nights, including weekends and public holidays.

Responsibilities:

  • Manage incoming requests related to the safe loading and delivery of fuel to our customers.
  • Process changes to the plan when unforeseen issues arise due to vehicle breakdowns, traffic delays, or product supply issues.
  • Ensure all relevant data is captured accurately.
  • Provide excellent customer service through timely and accurate resolution of all queries.
  • Work closely with our planning team to ensure efficient use of the available fleet, balancing customer service versus cost.

About You:

  • Previous experience in transport or customer service.
  • Relevant road transport logistics or supply chain experience is advantageous.
  • Good computer literacy, including Microsoft Office.
  • Proficient problem-solving skills and ability to think laterally.
  • Well-developed communication skills.

A Range of Benefits:

  • Challenging roles and meaningful work.
  • A leading approach to flexible working.
  • Access to wellness initiatives.
  • Generous and flexible parental leave.


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