Operational Leader
6 days ago
About the Role
We are seeking an experienced and driven operational leader to join our team at William Adams. As a key member of our leadership team, you will be responsible for leading a diverse group of highly experienced and dedicated individuals in our Horsham branch.
Main Responsibilities
- Lead a team of 15+ employees, creating a positive culture focused on business success
- Operational knowledge of Sales, Parts, and Service
- Drive a positive safety culture, including a focus on contamination control
- Financial accountability of the branch, including budgets
- Ensure customer service excellence standards are continually met
About You
You are a true people leader with prior experience in Operations/Branch Management in the heavy machinery industry. Your ability to communicate and interact at all levels, along with your sound commercial acumen, will help drive the branch's growth and performance.
Requirements
- Ability to develop long-term internal and external customer relationships
- Solid project, people, administration, and commercial management skills
- Sound conflict resolution, problem-solving, and interpersonal skills
- Mechanical understanding and comprehension of Cat products and services
- A genuine commitment to health, safety, and environment practices
Why Work with Us?
You will be surrounded by like-minded professionals who are passionate about William Adams' values of Integrity, Excellence, Teamwork, Commitment, and Sustainability. We offer ongoing career and development opportunities, a competitive salary package, and access to various rewards and benefits.
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