Customer Service Mailroom Associate
1 week ago
About the Role
We are seeking a highly reliable and detail-oriented individual to join our Customer Service team as a Mailroom Associate. In this role, you will be responsible for efficiently handling and sorting mail, ensuring accurate distribution and timely delivery within our organisation.
Key Responsibilities:
- General administrative duties including data entry and mail processing
- Sorting and distributing mail to various departments
- Picking up and delivering mail and courier packages to multiple sites
- Preparing mailbags for internal and interstate offices
- Booking and lodging courier services with reputable companies
- Providing exceptional customer service and responding to enquiries promptly and professionally
- Maintaining office equipment, supplies, and stationery
- Performing light cleaning duties and assisting with filing and document management
- Data entry and general administrative tasks
About You
To succeed in this role, you must demonstrate a positive attitude, high level of reliability, and attention to detail. You should have excellent computer literacy, particularly with Microsoft Word and Excel, and be able to work autonomously under pressure to achieve stringent service standards.
Requirements and Qualifications:
- Australian Citizenship at the time of application
- Previous experience in a mailroom or office environment
- Computer literacy, especially with Microsoft Office applications
- Excellent time management and organisational skills
- Ability to work independently and as part of a team
- Fitness to lift heavy packages
Salary and Benefits:
The estimated annual salary for this role is around $65,000-$75,000, depending on experience. As a valued member of our team, you will also enjoy benefits such as opportunities for learning and development, and the chance to work with a highly regarded global brand.
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