Pet Support Assistant

3 days ago

Melbourne, Victoria, Australia beBeeCoordinating Full time $55,000 - $80,000
Job Role Overview

As a Client Care Coordinator, you will play a vital role in ensuring the smooth operation of our business.

Key Responsibilities:
  • Coordinate and schedule bookings with both the public and veterinary clinics.
  • Prepare the viewing room to create a comfortable environment for clients and their pets.
  • Assist clients who bring their pets to the office, providing exceptional customer service at all times.
  • Accurately record and process data entry and payments.
  • Facilitate a range of administrative tasks to support the team.
Essential Skills and Qualifications:
  • Excellent communication skills with a clear professional phone manner.
  • Able to handle deceased pets occasionally, maintaining a respectful and compassionate approach.
  • Strong attention to detail and written skills, ensuring accurate documentation and records.
  • Reliable, organized, and proud of your work, with the ability to take initiative and work independently.
  • Intermediate computer skills, preferably with Microsoft Office experience.
  • Physically fit, as this role requires occasional assistance in handling pets.
Working with Us:

We value being caring, down-to-earth, and professional. Tact, discretion, and integrity are essential attributes that we uphold.

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