Expert Software Support Engineer

23 hours ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000
Technical Specialist

Job Description

We are seeking a skilled Technical Specialist to join our team. The ideal candidate will have experience in software development and support, with a strong understanding of technical architecture, software unit testing, and other aspects of the Software Development Life Cycle (SDLC).

The successful candidate will be responsible for owning, investigating, and resolving complex software issues, proposing work-arounds for customers, and collaborating with colleagues in other support centres and departments.

About You

To succeed in this role, you will need to demonstrate 2-4 years of experience in application support within an ASX top 100 business, supporting mainstream software applications and an array of customers.

You will also require proficiency working with and understanding software architecture, software unit testing, and other aspects of the SDLC, as well as knowledge of general Windows operating system tools and commands that help with diagnosing and troubleshooting software.

Key Responsibilities

  • Owning, investigating, and resolving complex software issues
  • Collaborating with colleagues in other support centres and departments

Benefits

This is an excellent opportunity to develop your skills and expertise in software development and support, while contributing to the success of our team and customers.

Requirements

  • Proven experience in application support within an ASX top 100 business
  • Strong understanding of technical architecture, software unit testing, and other aspects of the SDLC
  • Knowledge of general Windows operating system tools and commands

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