Water Filtration Service Specialist

3 days ago

Perth, Western Australia beBeeCustomer Full time $65,000

Job Role:

We are seeking a diligent and customer-focused professional to join our team as a Service Professional. In this role, you will be responsible for delivering exceptional customer service by visiting customers' homes, servicing water filtration units, and ensuring everything is running at its best.

The successful candidate will have excellent problem-solving skills, great people skills, and the ability to work independently and as part of a close-knit team. You will also be organized, process-driven, and able to help improve efficiency in managing bookings, invoicing, and customer service.

This position involves working closely with our service technicians, customers, and warehouse team. We are looking for someone who is reliable, trustworthy, and able to maintain a high standard of customer care at all times.

Key Responsibilities:

  • Servicing and maintaining water filtration products.
  • Replacing filters at customers' homes.
  • Troubleshooting and resolving performance issues on the spot.
  • Providing friendly, professional, face-to-face customer service.
  • Explaining completed work and offering maintenance tips.

Requirements:

  • Problem-solving skills with great people skills.
  • Ability to work independently and as part of a close-knit team.
  • Organized and process-driven individual who can help us improve efficiency in managing bookings, invoicing, and customer service.

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