High-Performance Business Operations Manager

21 hours ago

Perth, Western Australia beBeeOperational Full time $50,000 - $70,000

Job Title: Operational Leader for High-Priority Services

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The role of the Operational Leader is to oversee and manage daily business operations, providing strong leadership across key cross-functional teams including Locksmiths, Manufacturing, and Administration. This position involves supporting executive functions and influencing the broader strategic direction of the business.

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This pivotal leadership role requires a highly organised and trusted professional to act as an extension of the MD - translating strategy into action, streamlining internal processes, and ensuring the seamless operation of key business functions.

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Core Responsibilities:

  • Oversee and manage daily business operations, providing strong leadership across key cross-functional teams.
  • Support the Managing Director in business planning, KPI tracking, performance reporting, and the execution of both business and project initiatives.
  • Manage the end-to-end execution of projects of all sizes - from custom design and manufacture through to installation - often juggling multiple projects simultaneously.
  • Lead operations within a fast-paced, reactive environment, delivering essential services to high-security sectors such as custodial, police, customs, and border force.
  • Monitor and identify opportunities for operational improvement, driving efficiency and continuous improvement.
  • Manage internal communications and oversee processes including HR, compliance, procurement, and project coordination, fostering a positive team culture.
  • Liaise with key suppliers, clients, and internal stakeholders to ensure seamless project delivery and operational alignment.
  • Be the go-to leader for staff on a day-to-day basis, ensuring alignment, engagement, and clear communication across the business.
  • Act as the Managing Director's delegate in meetings and decisions when the MD is off-site or unavailable.

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