Customer Service Representative

3 weeks ago


Silverwater, New South Wales, Australia GFG-Alliance Full time
Customer Service Officer

We are seeking a highly skilled and experienced Customer Service Officer to join our team in our Silverwater branch. As a key member of our sales and operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Manage customer enquiries via phone, email, and in-person
  • Build and maintain strong customer relationships
  • Maintain accurate stock levels
  • Process cash sales, quotes, and orders
  • Merchandise and maintain a visually appealing store environment
  • Receive and check stock deliveries
  • Maximise sales opportunities and provide excellent customer service
  • Perform general administrative duties
Requirements:
  • Proven retail customer service and sales experience
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Microsoft Office and SAP system experience highly regarded

We are a dynamic and innovative company that is committed to delivering exceptional customer experiences. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we would love to hear from you.

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.



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