Front Office Experience Coordinator

24 hours ago

Wollongong, New South Wales, Australia beBeeCustomer Full time $52,000 - $74,000
Job Role:

We are seeking a dedicated professional to provide exceptional customer service in our front office environment. Our guests have been delivering memorable holiday experiences for years, and we aim to continue this legacy.

Key Responsibilities:
  • Deliver a memorable holiday experience by providing prompt and friendly customer service
  • Process bookings, handle check-ins and check-outs, and address guest requests or complaints with attention to detail
  • Maintain accurate accounts and perform routine front office duties with flexibility and reliability
  • Communicate and coordinate with various departments, including grounds, housekeeping, and cafe staff
Requirements:
  • A natural ability and passion for delivering exceptional customer service
  • Experience within a front office environment is preferred, with strong computer and Microsoft Office skills
  • A team player with high initiative, able to work in a fast-paced environment and balance multiple tasks
  • Able to work unsupervised and possess a valid driver's license
Work Environment:

Our workplace values flexibility and reliability. We look forward to hearing from you if you feel you have the right skills and attributes for this position.

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