Customer Service Representative
3 weeks ago
About National Tiles
As a leading brand in the supply of Tiles, Stone and Resilient flooring, National Tiles has been operating successfully for over 45 years. We're more than just a business, we're a family that prioritizes the safety and well-being of all our people.
The Opportunity
We're seeking a motivated and collaborative individual to join our Support team, ensuring the smooth running of our client accounts. In this role, you will work in a friendly and dynamic team, communicating with clients and sales representatives to process orders and deliveries efficiently.
Key Responsibilities
- Communicate directly with customers to ensure their needs are met
- Raise orders and review additional items required
- Schedule deliveries to clients and locations
- Update existing orders based on stock arrival dates
- Liaise with the warehouse team for smooth delivery
- Resolve issues in a timely manner
Requirements
- Eagerness to learn and grow
- Excellent organizational skills and ability to multitask
- Collaborative team player
- Problem-solving skills
- Computer literacy, including Microsoft Office experience
- Effective communication skills
Why Choose National Tiles?
- Job security in a well-established company
- Opportunities for career progression
- Training, development, and leadership courses
- Access to health and well-being programs
- Generous staff and family discounts
- Weekly pay cycle
- Birthday off every year
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