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Sales Studio Coordinator

2 weeks ago

Gold Coast, Queensland, Australia Metricon Full time

About the Role:

This is an exciting opportunity to join our dynamic team as a Trainee Interior Design Consultant at Metricon Homes, where you'll have the chance to develop your skills and expertise in delivering exceptional customer experiences.

Key Responsibilities:
  • Ensure a seamless customer experience, from initial contact to completion of their dream home.
  • Work closely with Interior Design Consultants to manage customer queries, reselections, and final paperwork, ensuring timely completion.
  • Guide customers through the home personalization process, selecting interior and exterior products and finishes, and preparing necessary paperwork.
  • Host studio tours, previews, and sales seminars and events, showcasing our beautiful homes and creating lasting impressions.
  • Review customer documentation before appointments to resolve any inconsistencies and ensure consultants are prepared.
  • Attend training sessions to stay up-to-date on product and process knowledge.
  • Support the Studio M consulting team by answering customer questions and providing assistance with specification and selection.
  • Complete final colors for Design Consultants within agreed KPIs.
Benefits and Opportunities:
  1. A supportive and collaborative work environment in our Robina Office.
  2. Ongoing learning and development opportunities to enhance your skills and reach your potential.
  3. A competitive salary and salary package, plus attractive housing discounts on our award-winning homes.
  4. Mentoring and genuine opportunities for role progression.
  5. We prioritize your physical fitness, offer free flu vaccinations, nutrition, and mental well-being programs.
  6. 24/7 access to our confidential LifeWorks support program, including coaching for success and navigating personal and work challenges.
  7. Exclusive access to building discounts, supplier/trade discounts, and retail discounts with big name brands.