
Boutique Luxury Service Leader
6 days ago
Experience a highly attractive opportunity with our boutique in Western Australia.
This permanent role involves guiding exceptional customer service, leading and guiding the team, and stepping in to care for all aspects of the store when needed.
We are seeking an Assistant Boutique Manager to join our team and provide a world-class experience for our customers.
- Deliver outstanding customer experiences from entry to departure.
- Provide after-sales service including arranging repairs and engraving.
- Upsell and cross-sell through our product range where opportunities arise.
- Ensure accurate customer details are entered into our database.
- Manage transactions accurately and ensure discrepancies are identified and reported.
- Assist with stock control and maintain store presentation by arranging displays, cleaning, and resupplying.
- Proven retail expertise with luxury goods experience.
- Leadership skills and ability to motivate and train team members.
- Ambassador of excellence with a passion for delivering top-notch customer service and converting sales.
- Exceptional interpersonal and communication skills and professional presentation.
- Second language is desirable but not essential.
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