
HVAC Service Operations Director
1 week ago
Enhance Your Career with HVAC Leadership
We are seeking a results-driven professional to oversee our aftermarket service and repair operations in Perth. As the Air Conditioning Service Manager, you will be responsible for identifying and pursuing opportunities for OEM and general HVAC projects, providing solutions to end customers, and driving business growth through organic expansion and new sales initiatives.
About the Role:
- Identify and assess new business opportunities to expand our customer base and service offerings.
- Collaborate with local operations teams to qualify leads and develop opportunities.
- BUILD strong relationships with new and existing customers and key industry stakeholders.
- Provide end customers with tailored sales solutions, including system upgrades and preventative maintenance packages.
- Collaborate with regional service teams and other departments to identify, qualify, and pursue new business opportunities across all verticals.
- Assist in developing marketing strategies for new and existing products.
- Prepare and deliver compelling presentations to prospective customers for growth objectives.
- Support strategic plans to achieve new business targets as directed.
- Prepare regular reports and analyses of new business development, opportunities, and targets.
Requirements:
- HVAC Trade Qualification(s) and a minimum of 5-10 years of HVAC industry experience.
- Demonstrated expertise in aftermarket parts/repair sales, with a track record of success.
- Strong written, verbal, and presentation skills, enabling you to build strong relationships with internal and external customers effectively.
- Ability to cross-sell and upsell within your base of customers, demonstrating excellent sales and negotiation skills.
- Proven ability to identify opportunities for proactive selling of preventative repair/upgrade packages.
- Proficiency in utilising Microsoft-based computer software in a technical environment.
- Comfortable working in a highly team-oriented and dynamic environment.
- Self-motivated with excellent multitasking skills, able to manage multiple projects and responsibilities simultaneously.
- Strong goal orientation with exceptional time management and organizational abilities.
What We Offer:
- A competitive compensation package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
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