Operations Communications Coordinator

1 week ago


Melbourne, Victoria, Australia Alfred Health Full time

About Alfred Health

Alfred Health is a leading healthcare provider, delivering exceptional care to the inner southeast suburbs of Melbourne. Our services range from ambulatory and inpatient care to home and community-based services.

  • Salary: $60,000 - $80,000 per annum, plus benefits
The Role

We are seeking an experienced switchboard operator to join our team on a fixed-term basis until June 2024. As a switchboard operator, you will be responsible for answering calls from external and internal customers in a timely manner. This role also involves updating medical staff rosters and responding to emergency calls promptly.

You will work within a dynamic team environment, using your strong communication and interpersonal skills to provide excellent customer service.

Key Responsibilities
  • Answering and directing telephone calls
  • Updating medical staff rosters
  • Responding to emergency calls
  • Maintaining accurate records
Requirements

To be successful in this role, you will need:

  • A Higher School Certificate or Victorian Certificate of Education
  • Previous clerical and switchboard experience, preferably in a hospital environment
  • Strong organisational, communication, and interpersonal skills
Benefits
  • Access to salary packaging and novated leasing
  • Health and wellbeing initiatives, including discounted health insurance
  • On-site childcare centre
  • Discounted on-site car parking
  • On-site gymnasium

About Working at Alfred Health

Alfred Health offers a supportive and inclusive work environment, with opportunities for professional development and growth. We are committed to delivering exceptional patient care and improving health outcomes for our community.



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