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Hospitality Manager
2 months ago
As a Food & Beverage Supervisor at Sixteen Antlers Rooftop Bar, you will be responsible for ensuring efficient, friendly, and professional service is provided to all visitors.
You will liaise with the Food & Beverage teams to ensure venue standards are upheld, set up procedures to protect and maintain bar service equipment, and record breakages and carry out regular stocktaking.
Additionally, you will maintain effective communication with the team regarding upcoming events and venue requirements, ensure all mise-en-place is completed prior to visitors' arrival, and set up, pack down, and coordinate events on the day when required.
You will also be responsible for proactively creating unique experiences tailored to the visitors, clients, and guests, and handle any escalated visitor complaints to a positive outcome.
Furthermore, you will be knowledgeable of and operate within the outlet and hotel liquor licensing guidelines and House Management Policies.
RequirementsTo be successful in this role, you will need to have flexibility to work various shifts including weekends, nights, and public holidays, excellent communication skills, and be a true hospitality professional dedicated to providing customer service excellence.
You will also need to have a Responsible Service of Alcohol (RSA) certification.
BenefitsAs a Food & Beverage Supervisor at Accor Hotels, you will enjoy a competitive salary and performance-based bonuses, access to Accor employee benefits, including discounted accommodation and food & beverage discounts, a supportive and collaborative work environment, and opportunities for growth and professional development.
", "Company Description": "Sixteen Antlers Rooftop Bar is a unique and vibrant venue that offers a haven of comfortable seating, a selection of boutique beers, cocktails, and quality wines, as well as an impressive tapas menu. We are committed to providing exceptional customer service and creating unforgettable experiences for our guests."}