Quality Assurance Specialist

7 days ago

Melbourne, Victoria, Australia beBeeCompliance Full time $65,000 - $95,000

We are seeking a diligent and detail-oriented Quality Assurance Specialist to ensure exceptional care delivery aligns with our policies and procedures.

This role ensures quality management systems meet organisational needs, monitors compliance, maintains accreditation standards, and contributes to training framework development.

Key Responsibilities:

  • Maintain quality management systems, ensuring they meet organisational requirements
  • Audit compliance to ACIS 2018, ISO 9001 2015, and NDIS standards
  • Train staff on core modules and system use for compliance
  • Ensure work tasks are actioned and finalised within the quality management system
  • Provide regular reports on key issues, successes, and concerns

Required Skills and Qualifications:

  • Experience/knowledge of community services, disability, and home care industries
  • Empathetic listening skills and ability to provide guidance and advice
  • Excellent written/verbal communication skills
  • Organisational/time management skills, attention to detail, and confidentiality/privacy understanding

Benefits:

Candidates must possess a current criminal record check, NDIS Worker Check, Working with Children Check, right to work in Australia, and Covid-19 Digital Certificate.

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