Customer Service Representative

1 week ago

Sydney, New South Wales, Australia beBeeService Full time $40,000 - $80,000
Customer Service Representative

This is a key role in our organization, responsible for providing exceptional customer service to internal and external customers. The ideal candidate will be highly motivated, have excellent communication skills, and be able to work effectively in a fast-paced environment.

About the Role:
  • We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.
Key Responsibilities:
  • Provide direct customer service via telephone, electronic means, or face-to-face
  • Resolve customer complaints
  • Gather and analyze information regarding product and service inquiries
  • Provide pricing and delivery information
  • Verify customer information
  • Establish new accounts
  • Manage customer accounts
  • Maintain records of customer interactions and transactions
Requirements:
  • 1 year experience in customer service (preferred)

The successful candidate will be based in Sydney and will work various shifts, including full-time, part-time, and casual positions. They will be required to maintain a high level of professionalism at all times and provide exceptional customer service in line with company standards.

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