Current jobs related to Contact Centre Specialist - Brisbane, Queensland - Talentpath
-
Operations Planning Specialist
2 weeks ago
Brisbane, Queensland, Australia Australian Retirement Trust Full timeAbout the RoleWe're seeking an experienced Operations Planning Specialist to join our Member Services team. This is a permanent opportunity based in Brisbane or Melbourne.As an Operations Planning Specialist, you'll be responsible for providing strategic workforce optimisation plans for the Member Services contact centre. You'll work closely with the...
-
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeAbout UsAt Flight Centre Travel Group, our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to experience something amazing - travel.About the RoleWe are seeking a skilled Genesys Cloud Platform Engineer to join our team and contribute to delivering significant business value through...
-
Veterinary Radiation Oncology Specialist
3 weeks ago
Brisbane, Queensland, Australia Brisbane Veterinary Specialist Centre Full timeWe are seeking a highly skilled Veterinary Radiation Oncologist to join our team at the Brisbane Veterinary Specialist Centre in Brisbane, Queensland.Brisbane Veterinary Specialist Centre is a leading specialist veterinary hospital in Brisbane, Australia. We provide high-quality speciality care with compassion and have a strong focus on fostering innovation...
-
Operations Coordinator for Contact Centre
3 weeks ago
Brisbane, Queensland, Australia Virgin Australia Full timeAs an Operations Coordinator at Virgin Australia, you will play a pivotal role in ensuring the smooth operation of our Guest Contact Centres (GCC). Located at our Brisbane headquarters, this position requires flexibility to work within operational hours.The GCC operates from 6:00 am to 7:00 pm, Monday through Friday, and from 7:00 am to 6:00 pm on weekends....
-
Radiologic Contact Centre Representative
3 weeks ago
Brisbane, Queensland, Australia Qscan Radiologic Clinics Full timeWe are seeking resilient and adaptable customer service professionals for part-time and full-time roles in our high-volume inbound contact centre based in Clayfield. Our Radiologic Clinics prioritise the growth and development of our greatest asset – our people. A dedicated team of professionals is committed to providing high-quality, compassionate patient...
-
Contact Centre Operations Manager
1 week ago
Brisbane, Queensland, Australia Virgin Australia Full timeAbout Virgin AustraliaWe're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our...
-
Veterinary Radiation Oncology Specialist
1 month ago
Brisbane, Queensland, Australia Brisbane Veterinary Specialist Centre Full timeRole SummaryWe are seeking a highly skilled Radiation Oncologist to join our team at the Brisbane Veterinary Specialist Centre. As a specialist in veterinary radiation oncology, you will be responsible for providing expert care to our patients and contributing to the development of our radiation therapy services.About the RoleThe successful candidate will...
-
Human Resources Advisor
3 weeks ago
Brisbane, Queensland, Australia Woolworths Group Full timeJob DescriptionWe are seeking a highly motivated and service-focused individual to join our People Advisory team in the contact centre based in Brisbane.About UsWoolworths Group is one of the largest employers in Australia and New Zealand, with over 200,000 employees. We are committed to creating a truly inclusive workplace where everyone feels valued and...
-
Brisbane, Queensland, Australia Icon Cancer Centre Australia Full timeJob OverviewThis role offers a unique opportunity to join the patient accounts team at Icon Group's Head Office in South Brisbane, QLD. As a Medical Billing Specialist, you will be responsible for processing medical and hospital billing accurately and efficiently.About Icon Cancer Centre AustraliaIcon Group is Australia's largest dedicated cancer care...
-
Cancer Centre Accounts Specialist
7 days ago
Brisbane, Queensland, Australia Icon Cancer Centre Australia Full timeAbout the Role: We are seeking a skilled Patient Accounts Officer to join our team at Icon Cancer Centre Australia. In this rewarding role, you will be responsible for processing medical and hospital billing accurately and efficiently.Your Key Responsibilities:Process medical and hospital billing with attention to detail and accuracy.Liaise with site-based...
-
Contact Centre Representative
3 weeks ago
Brisbane, Queensland, Australia 13cabs Full timeJob Title: Call Centre OperatorAbout the Role:Respond to customer inquiries and book taxisEfficiently dispatch drivers to provide excellent customer serviceKey Skills and Qualifications:Strong communication and problem-solving skillsAbility to work in a fast-paced environmentBasic computer skills and proficiency in softwareCustomer service experience an...
-
Digital Service Centre Operations Specialist
3 weeks ago
Brisbane, Queensland, Australia Australian Energy Market Operator Full timeAbout UsThe Australian Energy Market Operator (AEMO) is a leading energy company, committed to designing and operating a sustainable energy system that delivers safe, reliable, and affordable electricity and gas.Job SummaryWe are seeking an experienced Digital Service Centre Operations Specialist to join our team in this permanent full-time position. As a...
-
Customer Service Representative
2 weeks ago
Brisbane, Queensland, Australia Equifax Full timeOverviewWe are seeking a highly skilled Customer Service Representative to join our Brisbane-based contact centre team. As part of this role, you will be responsible for delivering exceptional customer service while supporting customers with their Fit2Work background checks and employment screening services.ResponsibilitiesDeliver excellent customer service...
-
Brisbane, Queensland, Australia Gorilla Jobs Full timeAre you a dedicated and skilled Family Medicine Specialist looking for a new challenge? We have an exciting opportunity available for a busy mixed billing centre located in the Northgate area north of Brisbane. This is a fantastic chance to take your career to the next level and work with a dynamic team.OverviewThe centre has an existing patient base,...
-
Operational Efficiency Specialist
7 days ago
Brisbane, Queensland, Australia Virgin Australia Full timeAbout Virgin Australia GroupWe're a dynamic airline that's always done things differently. Our mission is to make flying better than 'nice'. To achieve this, we need a talented team of professionals who are passionate about customer experience, committed to safety, and value diversity and inclusion.The Role: Scheduling & Delivery AnalystIn this exciting role...
-
Call Centre Specialist Opportunities in Brisbane
4 weeks ago
Brisbane, Queensland, Australia Weploy Full timeCompany OverviewWelcome to Weploy, a leading provider of call centre services. We offer exciting opportunities for experienced call centre specialists to join our team.
-
Contact Centre Representative
2 weeks ago
Brisbane, Queensland, Australia Followmont Transport Pty Ltd Full timeAt Followmont Transport Pty Ltd, we are committed to providing exceptional service to our customers.About the Opportunity:A full-time, permanent opportunity available in a dynamic and supportive environmentWe offer two roster options: 8am – 4pm or 9am - 5pm, allowing you to choose a schedule that suits your lifestyleThis is an entry-level role with...
-
Cancer Centre Billing Specialist
2 weeks ago
Brisbane, Queensland, Australia Icon Cancer Centre Australia Full timeIcon Cancer Centre Australia is a rapidly expanding, well-established private healthcare company seeking a skilled Patient Accounts Officer to join their team in South Brisbane.About the Role:Process medical and hospital billing accurately and efficientlyLiaise with site-based staff to coordinate submission of health fund claimsProcess receipting of...
-
Travel Experience Specialist
3 weeks ago
Brisbane, Queensland, Australia Flight Centre Brand Full timeUnlock a World of Possibilities with Flight Centre Brand Company Overview:Flying high in the travel industry, Flight Centre is an award-winning global company that's passionate about helping people explore new horizons. As a Travel Experience Specialist, you'll be part of a dynamic team that thrives on delivering exceptional customer...
-
Call Centre Specialist
3 weeks ago
Brisbane, Queensland, Australia Weploy Full timeAt Weploy, we offer a range of exciting opportunities for call centre specialists in the Brisbane area. With above award hourly rates of $34.48 plus superannuation, you can enjoy a great work-life balance while pursuing your career goals.About the RoleThis is a full-time position that requires a minimum of 6 months to 1 year of recent experience in a call...
Contact Centre Specialist
1 month ago
About the Role
We are seeking a skilled Contact Centre Specialist to join our team, supporting clients in class actions and personal injury cases. This role requires exceptional empathy, resilience, and strong call control skills.
Responsibilities
- Receive and respond to incoming calls and emails from clients with patience and understanding.
- Guide clients through available options and confidently advise on decision outcomes.
- Listen actively to client concerns, validate their experiences, and offer resources as needed.
- Collaborate with internal teams to ensure timely support and assistance.
About You
- Previous experience in customer service or contact centre roles is required.
- Previous experience in trauma-informed environments is advantageous.
- Exceptional empathy, resilience, and ability to remain calm under pressure.
- Confidence in controlling conversations and providing final decision outcomes.
What We Offer
- Up to $65,000 plus superannuation with annual salary review.
- A true hybrid role with 4 days of work-from-home and 1 day in the Brisbane CBD office per week.
About Us
Talentpath is a leading recruitment agency, partnering with companies to find the best talent. We value diversity and inclusivity in our hiring process.
