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Business Growth Professional

1 week ago

Newcastle, New South Wales, Australia Craftybase Full time
Job Description:

We're seeking an experienced Customer Success Manager to drive customer adoption, retention, and growth. As a key member of our team, you'll work closely with founders, contributing significantly to our strategy and helping establish our company culture.

The ideal candidate will be a trusted advisor and advocate for our customers, ensuring they derive maximum value from our solution. You'll be responsible for onboarding and adoption, training, renewals, and upsells, as well as fostering long-term relationships to inspire customer advocacy.