Expert Financial Solutions Provider

11 hours ago

Perth, Western Australia beBeeBanking Full time $80,000 - $120,000

We're shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our customers.

About This Role

As a Banking Professional, you'll play a key role in delivering exceptional customer experiences through meeting each customer's end-to-end banking needs and goals across transaction activities, needs-based conversations, and educating them on digital solutions.

Key Responsibilities:
  • Deliver seamless branch experiences by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
  • Collaborate with colleagues as a role model and peer coach to deliver the best possible customer experience.
  • Contribute to significant customer engagement and advocacy, creating real value for our customers.
  • Support bank programs and initiatives actively.
  • Take responsibility for 'knowing your customer' from a risk perspective.
  • E nsure compliance with relevant policies and procedures.
Requirements:
  • Exceptional customer focus - retail experience is advantageous.
  • Experience in using technology and promoting it - working knowledge of different digital channels is an advantage.
  • Ability to multitask and be highly adaptable to change and ambiguity.
  • Willingness to work collaboratively in a team environment.
  • Solid understanding of compliance.
  • Excellent communication and interpersonal skills.

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