Retail Team Lead Position
2 weeks ago
About Bunnings
Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through its network of stores, trade centres, frame and truss sites, and online platform.
The company operates with a strong focus on customer service, team support, and community involvement, striving to create a positive impact on the communities where it operates.
Job Description:
This role involves providing ongoing support to the store senior leadership team and serving as a key member of a designated department in Bunnings. The Retail Supervisor will be responsible for overseeing workflow, setting an example for other team members, and ensuring day-to-day operations run smoothly.
Key Responsibilities:
- Customer Service: Provide friendly and helpful advice to customers, demonstrating exceptional service skills and supporting the team to achieve high levels of customer satisfaction.
- Team Support: Coach and develop team members to deliver best-in-class service, assist with training and inducting new staff, and promote a positive and inclusive work environment.
- Maintenance and Presentation: Ensure merchandising standards align with business requirements, coordinate stock, and maintain a clean and organized workspace.
Requirements:
- Leadership Skills: Ability to coach and support others, provide constructive feedback, and motivate team members to achieve results.
- Communication: Excellent communication skills, being approachable, confident, and able to interact effectively with customers.
- Customer Focus: Genuine passion for delivering exceptional customer service and a willingness to learn about new products and services.
About the Role:
This Retail Supervisor position is a fantastic opportunity for an aspiring retail leader to grow their career in a supportive team environment. The ideal candidate will have previous experience supervising a team in a fast-paced environment, possess excellent communication and coaching skills, and be committed to delivering exceptional customer service.
What We Offer:
- Competitive Salary: $55,000 - $65,000 per annum, depending on experience.
- Benefits Package: Flexible work environment, team discounts at Bunnings and other Wesfarmers retailers, private health insurance, annual flu vaccinations, and more.
- Career Growth: Opportunities to develop leadership skills, gain industry knowledge, and progress within the company.
How to Apply:
If you are a motivated and customer-focused individual looking to take your career to the next level, please submit your application. A personality profile and video interview will be part of the recruitment process, providing insight into your personality and suitability for the role.
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