Customer Experience Associate

2 weeks ago


Chermside, Queensland, Australia GLUE STORE Full time
About Us

Glue Store is a leading premium retailer, part of the Accent Portfolio of brands. We deliver on-trend clothing, shoes, and accessories from a curated assortment of global street, fashion, and sports culture brands.

The Role

We seek a motivated Sales Assistant to join our team at Glue Store Chermside. As a Sales Assistant, you will provide exceptional customer service, work collaboratively with the team to achieve sales targets, and maintain a positive attitude to drive sales and customer engagement.

Benefits and Culture
  • Discounts: Enjoy 40% off Glue Store products, including apparel, footwear, and accessories from brands like Nike, Thrills, and Champion.
  • Team Benefits: Access to our Employee Team Benefits program.
  • Dynamic Work Environment: Work with premium products and passionate colleagues in a fast-paced and energetic team environment.
  • Opportunities for Growth: Progress within the business, receive ongoing training and support, and develop your skills and expertise.
Responsibilities
  • Provide exceptional customer service and ensure a positive shopping experience.
  • Assist customers with queries, process sales, returns, and gift vouchers.
  • Maintain a clean and organized store environment, including visual merchandising and housekeeping.
  • Work collaboratively with the team to achieve sales targets and KPIs.
Requirements
  • Previous retail experience preferred but not essential.
  • A commitment to providing exceptional customer service and an unforgettable shopping experience.
  • A passion for streetwear and sneaker culture.
  • Ability to work well within a fast-paced and energetic team environment.
  • Self-motivated and willing to meet/exceed sales targets and KPIs.

At Accent Group Limited, we value diversity and inclusion, and we are committed to creating an equal employment environment where everyone can thrive. We acknowledge the Traditional Owners and ongoing custodians of the land and strive to make a positive impact on our communities.



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