Senior Venue Operations Manager

5 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $105,000 - $135,000
Job Title: Senior Venue Operations Manager

Sonnel Hospitality is seeking a seasoned Senior Venue Operations Manager to drive excellence across new project development, food & beverage innovation, events and entertainment.

This role will be the driving force behind operational efficiency, team development, and guest experience across multiple venues. You will lead with purpose, elevate standards, and foster a culture of collaboration and high performance.

Key Responsibilities:
  • Leadership & Talent Development:
    • Recruit and mentor Senior Leaders, activate succession plans, and lead a venue dedicated to training and upskilling.
  • Operational Excellence:
    • Oversee labour planning, financial performance, and compliance across venues. Ensure teams are equipped to manage costs, rosters, and reporting with precision.
  • Guest Experience & Product:
    • Champion world-class service, guide food and beverage strategy, and support entertainment and marketing initiatives aligned with brand objectives.
  • Performance & Culture:
    • Conduct regular coaching, drive engagement through feedback and recognition, and ensure clarity in roles and growth pathways.
  • Compliance & Safety:
    • Partner with People & Culture to uphold HR procedures, WHS standards, and legal obligations across the portfolio.
Requirements:
  • 3+ years in a group operations or precinct-level role, ideally within hospitality or entertainment.
  • Proven experience in training and development, preferably at a group level or within large-format venues.
  • Exceptional leadership capability - someone who lifts standards while lifting their team.
  • Strong product knowledge across food, beverage, and guest experience.
  • A hands-on, people-first approach with a passion for mentoring and operational excellence.
Why Sonnel?
  • Be part of a bold, growing company with a clear vision and exciting trajectory.
  • Influence the future of hospitality through innovation and leadership.
  • Work alongside passionate professionals in a culture that values creativity, accountability, and excellence.

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