Residential Electric Systems Technician

2 weeks ago

Melbourne, Victoria, Australia beBeeElectrician Full time $60,000 - $100,000

Electrical Service Specialist Wanted

We are seeking a skilled and experienced Electrical Service Specialist to join our team. The ideal candidate will have a strong background in residential electrical work, with a focus on providing top-quality service to customers.

Responsibilities:

  • Performing repairs, maintenance, and installations of electrical systems with precision and efficiency, including panels, wiring, lighting, and surge protection.

  • Diagnosing electrical issues and providing effective solutions to ensure customer satisfaction, troubleshooting power outages, circuit malfunctions, and safety hazards.

  • Delivering outstanding customer service, educating homeowners on their electrical systems, offering recommendations for repairs or upgrades.

  • Providing sales recommendations, explaining service options, and helping customers make informed decisions about repairs, replacements, and energy-efficient upgrades.

  • Ensuring all work meets industry standards, following local electrical codes and company guidelines.

  • Maintaining professionalism and integrity while interacting with customers and team members and building strong relationships.

  • Keeping work areas clean and organized, properly handling and maintaining tools, equipment, and vehicles.

Requirements:

  • A minimum of 2 years of experience in residential electrical work, including taking service calls and providing effective solutions.

  • Proven experience in meeting sales and KPI goals, with a focus on customer satisfaction and quality service.

  • Familiarity with service management software is a plus.

  • A valid driver's license and a clean driving record.

  • The ability to pass a background check and drug screening.

  • Strong troubleshooting and problem-solving skills, with the ability to think on your feet and resolve issues efficiently.

  • A commitment to safety, professionalism, and providing high-quality service on every job.

  • The ability to work independently and as part of a collaborative team.

  • Outstanding communication and customer service skills, ensuring each customer feels valued and well-informed throughout their service experience.

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