Senior International Travel Services Coordinator

4 days ago


Darwin, Northern Territory, Australia Department of Foreign Affairs and Trade Full time
About the Role

As a Senior International Travel Services Coordinator with the Department of Foreign Affairs and Trade, you will play a crucial role in providing exceptional customer service and problem-solving skills to ensure timely and responsive passport services across various Service Delivery roles.

Key Responsibilities
  • Manage customer interactions, including exposure to people who may be emotional, distressed, or have challenging personal circumstances.
  • Work collaboratively across multiple teams to meet operational requirements and adapt to changing situations.
  • Perform administrative and clerical tasks, including repetitive duties as required.
About You

We are looking for a dynamic and flexible individual who is passionate about working in fast-paced environments. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

What We Offer
  • A competitive salary ranging from $95,282 to $107,136 per year, plus a 15.4% employer superannuation contribution.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

Please note that all roles will involve customer interaction and some tasks may be repetitive. If you have a passion for delivering exceptional customer service and are able to adapt to changing situations, we encourage you to apply for this exciting opportunity.



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