Aesthetic Client Experience Specialist

2 weeks ago


Robina, Queensland, Australia Artisan Aesthetic Clinics Full time

About Artisan Aesthetic Clinics

We are a division within Sonic Healthcare Limited, a leading healthcare organisation committed to excellence in the delivery of medical services and medical leadership. Our team of clinicians has decades of experience in delivering advanced aesthetic treatment combinations in a safe and caring environment.

Client Experience Consultant Role

We are seeking a casual Client Experience Consultant to cultivate exceptional experiences for our clients and clinicians. As the first point of contact, you will build instant rapport and drive desired outcomes for our clients and clinic. Your interest in skin health will allow you to promote suitable products and treatments to clients, and you will enjoy supporting them on their skin journey.

Key Responsibilities

  • Deliver exceptional client experiences and build relationships with clients
  • Schedule client appointments, answer client queries, and recommend suitable treatments and products
  • Build strong and long-lasting relationships with clients in a premium environment
  • Maintain accurate client records to ensure an effective and compliant client database
  • Experience using Best Practice software is highly desirable
  • Ensure our clinic is always presented to the highest standard
  • Work autonomously with competing priorities

What We Offer

  • An attractive remuneration package including a generous rewards structure
  • Access to team member treatments and products
  • Clinical skill and knowledge progression through our Artisan Aesthetic Academy
  • Learning and development supported by external providers as well as industry events and conferences
  • Paid parental leave
  • Up to $1000 off your net childcare cost per year
  • Access to fitness passport with gym facilities nationwide
  • Regular team social events

Join Our Team

We are an equal opportunity employer and welcome diversity in the workplace.



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