
Business Operations Manager Role
1 week ago
The ideal candidate for this role will possess strong office management skills, with experience in accounting and administration.
Key Responsibilities:- Financial Management
- Cash flow monitoring and forecasting
- Prepare and manage budgets, financial summaries, and job profitability reports
- Liaise with external accountants for BAS statements, PAYG and any other annual accounts and tax queries
Procurement & Stock Control:
- Order stock materials based on job requirements
- Process and track special/custom orders for specific jobs
- Monitor stock levels and coordinate with production for upcoming work
- Reconcile supplier invoices against purchase orders and delivery dockets
Quoting & Take-Off Support:
- Assist directors with quote preparation
- Perform roof take-offs using tools like Roof Wizard
- Gather and enter accurate information to ensure quotes reflect materials and labor needs
- Maintain clear documentation of quote revisions and job variations
Customer Service & Communication:
- Front-of-house duties: answering phones, greeting visitors, handling walk-ins
- Manage the main company email inbox—respond, forward, and escalate as needed
- Maintain professional and timely communication with clients and suppliers
- Provide regular updates on job progress, deliveries, and scheduling
Delivery & Logistics Coordination:
- Schedule and coordinate delivery of frames and trusses
- Liaise with workshop staff, drivers, and clients to ensure timely dispatch and drop-off
- Arrange transport logistics including truck or crane bookings when required
Project & Workflow Management:
- Use Trello for job tracking and workflow management
- Enter and maintain accurate job information, updates, deadlines, and checklists in Trello
- Support internal communication between detailers, workshop, and installers
General Office Administration:
- Keep accurate records and digital filing of all job documentation
- Support directors with admin tasks, business compliance, and reporting
- Assist with business development and implementation of systems and processes
Required Skills & Qualifications:
- Strong experience in office management, accounts, and administration
- Preferable knowledge of Xero, Trello, Microsoft Excel, and job management software
- Accurate and analytical with a good eye for detail (especially in financials and quoting)
- Excellent communication, time management, and multitasking skills
- Ability to work both autonomously and collaboratively in a small team
Benefits:
- This is a 12-month contract role with the opportunity to transition to an ongoing position for the right candidate.
Employment Type:
- Full-time
Job Function:
- Administrative
Industry:
- Fabricated Metal Products
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