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Administrative Support Officer

3 weeks ago

Brisbane, Queensland, Australia beBeeAdministrative Full time $60,000 - $80,000
Job Title: Administrative Support Officer

We are seeking a highly organized and detail-oriented administrative support officer to join our team. In this role, you will provide critical support to our operations by managing customer account administration with a strong focus on accuracy and customer satisfaction.

Your day-to-day tasks will include setting up new customer accounts, actioning service cancellations, coordinating bin cleans, and managing bin exchanges (such as when customers require a different bin size). You will work closely with internal stakeholders across operations, sales, and customer service to ensure all requests are processed accurately and on time.

Key Responsibilities:
  • Set up and maintain customer accounts in internal systems.
  • Ensure data accuracy and compliance with company processes and policies.
  • Manage bin clean setups and coordinate scheduling with operations.
  • Facilitate bin exchanges, including changes to bin size or service requirements.
  • Develop positive working relationships with other support functions and stakeholders.
Requirements:
  • Proven experience in an administrative role.
  • Strong attention to detail and a proactive approach.
  • Good working knowledge of Microsoft Office Suite.
  • Excellent communication and organizational skills.
  • Positive attitude, willingness to learn, and ability to work independently with minimal supervision.
What We Offer:
  • Attractive salary package.
  • Career development opportunities.
  • Paid parental leave.
  • Great company benefits, including annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, and more.
Our Process:

Our recruitment process involves a number of checks, including criminal history, medicals, drug & alcohol testing, and verification of qualifications, licenses, and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.