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Senior Marketing and Customer Experience Strategist

2 months ago

Adelaide, South Australia Department Of State Development Full time
About the Role

The Department of State Development is seeking a highly skilled Senior Marketing and Customer Experience Officer to join our team. As a key member of our communications team, you will be responsible for developing and implementing high-level marketing and communications strategies to support the department's economic initiatives.

Key Responsibilities
  • Develop and implement comprehensive marketing and communications plans to engage audiences and drive business outcomes
  • Manage day-to-day operational activities across all communications channels, including social media, email, and web
  • Project manage key activities to support the department's communication objectives, including events and sponsorships
  • Provide leadership, advice, and support on communications strategies, including audience engagement, customer touchpoints, distribution, and measurement
Requirements
  • Broad and expert knowledge of marketing and communications theory and methodology
  • Experience in developing and delivering effective strategic communications plans, content, and materials
  • Ability to communicate clearly, concisely, and effectively with people at all levels
  • Experience in utilising a variety of channels for the delivery and promotion of marketing and communications materials
What We Offer

As a Senior Marketing and Customer Experience Officer with the Department of State Development, you will have the opportunity to work on a wide range of exciting projects and initiatives. You will be part of a dynamic team that is passionate about driving economic growth and development in South Australia.

We offer a competitive salary, superannuation, and a range of benefits, including flexible work arrangements, access to great training and career development opportunities, and a variety of leave arrangements.