Front of House Assistant

3 days ago


Perth, Western Australia Bannatyne Full time
Job Title: Front of House Assistant

Salary: £25-30 per hour

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Front of House Assistant. This role is ideal for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Key Responsibilities:
  • Greet and welcome guests with a friendly and professional demeanor.
  • Manage spa bookings and appointments, ensuring a smooth scheduling process.
  • Handle guest inquiries, providing information about spa services, treatments, and products.
  • Process payments and maintain a clean and tidy reception area.
  • Assist with promoting spa services, special offers, and retail products.
Requirements:

To be successful in this role, you will need:

  • Strong interpersonal and communication skills.
  • A genuine passion for health, wellness, and customer service.
  • Excellent organizational skills and multitasking abilities.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • Ability to work flexible hours, including weekends and holidays.
Benefits:

We offer a range of benefits, including:

  • Complimentary lunch or breakfast (B-Fed).
  • Flexible schedule.
  • 28 days annual leave, increasing with tenure.
  • Free gym membership.
  • Discounted Spa Treatments - 30%.
  • Discounted Spa Goods - 20% ELEMIS Products.
  • Discounted Meals and Beverages - 50% cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being, and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.
Why Bannatyne?

Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives.



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