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Customer Service Assistant Manager

2 weeks ago

Brisbane, Queensland, Australia Piper Alderman Full time

About Our Firm

Piper Alderman is a commercial law firm with a reputation for excellence, innovation, and commitment to our clients' success.

The Role

  • Deliver exceptional customer service to internal stakeholders and external clients
  • Assist with meeting room and function setup and pack up, ensuring a seamless experience
  • Lodge documents at various Court and Government Departments, maintaining accurate records
  • Support new starter onboarding, providing a positive experience for our employees
  • Closing and archiving legal files, maintaining confidentiality and security
  • Maintain kitchen and stationary stock levels, promoting a productive work environment
  • Reconcile invoices, ensuring timely payment and accuracy
  • Provide relief reception and telephone duties, handling inquiries efficiently
  • Assist lawyers with administrative tasks, supporting their productivity and success
  • Undertake ad hoc projects and tasks as needed, demonstrating flexibility and adaptability

Your Skills and Experience

  • Previous experience in a customer service or office environment, with a focus on delivering exceptional results
  • Positive attitude, with a proactive approach to problem-solving
  • Excellent communication skills, both verbal and written, with the ability to engage effectively with colleagues and clients
  • Strong organizational skills, with attention to detail and the ability to prioritize tasks efficiently
  • Sound technological skills, including proficiency in MS Office suite and other software applications

What We Offer

  • Opportunities for growth and development, with a focus on continuous learning and professional development
  • A range of employee benefits, including health and wellbeing initiatives, learning and development opportunities, and corporate discounts