Director of Customer Success

Customer Success Director (Position located in Melbourne, Australia)Melbourne, Victoria, AustraliaAbout KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social...

About the RoleThe Senior Business Development Manager will be responsible for successfully leading and growing their region within the International Customer Success Department. This role will manage the post-sale customer lifecycle for Enterprise, Mid-Market, SMB and Tech Touch customers. The ideal candidate will have a production demand mindset and take...

This is a Customer Success Manager role with one of the leading companies in AU right now -- Auror -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Auror ## **Description** **About Auror** At Auror, we're empowering the retail industry to tackle theft and Organised...

**What You'll Enjoy**As a Senior Manager, Customer Service Operations, you will enjoy a range of benefits, including:A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid...

Succeed as a Client Success Director at Impressive by driving client growth, delivering innovative digital strategies, and building strong relationships.We're on the lookout for a talented Senior Digital Account Manager to join our team and help drive business success through exceptional client service and strategic planning.About the RoleThis is an exciting...

Customer Success & Digital Marketing Account ManagerCustomer Success Specialist - Digital Marketing Agency3+ years' experience in a customer success role - handling inquiries, retention, meetings with clients and being client-facing -Previous experience within a hands-on digital marketing role or account management role in a digital agency is necessaryAgency...

Are you ready to be a big part of something big?At carsales, we're all about making buying and selling a great experience. For 25 years we've been evolving with the new economy to help people choose how they move today and tomorrow.When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible,...

Customer Experience DirectorWe are seeking an experienced retail professional to join our team as Customer Experience Director at Retailworld Resourcing PTY Ltd. In this critical role, you will be responsible for delivering exceptional customer experiences and driving business growth through improved customer satisfaction.About the Role:You will lead a...

At Stryker Group, we are seeking a skilled Customer Service Director to lead our high-performing team in delivering exceptional customer service while driving process improvements and operational efficiency.The ideal candidate will have a minimum of 5 years in a customer-facing role, with at least 2+ years experience managing a team to success. A strong...

About the JobWe are looking for a Customer Experience Director - Sunglasses to join our team in a high-end retail environment. As a Customer Experience Director - Sunglasses, you will be involved in the customer's journey to styling and customizing High-Fashion frames (from Luxury Brands such as Prada, Tiffany & Co, and Gucci) to suit their lifestyle.Key...

Company OverviewWe are a global review platform that helps consumers make informed decisions and businesses build trust. Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews.With over 320 million reviews and 70 million monthly active users across the globe, we have established ourselves as a leader in...

This Customer Experience Director role is all about creating memorable experiences for our customers and driving business growth through exceptional customer service. You'll be responsible for leading our customer experience strategy and ensuring that it's implemented across all channels.Key Responsibilities:Develop and implement a customer experience...

Finmo's cloud-native platform is designed to eliminate the complexities of global payments and financial operations. Our next-generation Treasury Operating System (TOS) empowers global enterprises to seamlessly collect funds, make payments, manage cash flow and liquidity, mitigate financial risks, and ensure compliance—all within a unified interface.Our...

As a Retail Customer Service Director at Inchcape, you will play a crucial role in delivering exceptional customer satisfaction in the automotive industry.About the roleThis position involves leading and mentoring the Customer Experience Team to ensure an outstanding sales journey for retail customers. Your key responsibilities include:Driving success and...

At Culture Amp, you'll have the opportunity to partner with Enterprise customers (1K+ employees) to advance their employee feedback & performance strategy.You'll leverage your knowledge of key People and Culture topics to advise companies on their people strategies.Focusing on driving product adoption, retention, and ultimately business outcomes across our...

At Lyrebird Health, we are seeking a Customer Success Strategist to play a pivotal role in ensuring our SMB customers thrive.About the JobThis role is focused on building strong relationships with customers, driving adoption and retention, and delivering measurable growth. As a key member of our team, you will manage a large customer portfolio, proactively...

Enterprise Customer Success Manager - SAASFull Job DescriptionMy client is a rapidly growing Australian success story with a market leading SaaS solution aimed at the professional services market. Their workflow and automation software makes lives easier for their customers, increasing their ability to focus on core business and revenue generating...

At Lucid, we're the leader in visual collaboration. Our teams see and build the future from idea to reality. We hold true to our core values: innovation, passion, excellence, individual empowerment, initiative, ownership, and teamwork over ego. Diversity is valued and an inclusive culture is fostered for everyone.We offer a hybrid workplace promoting a...

nCino is a cloud banking leader offering exciting opportunities for individuals who want to make a meaningful impact.Job Profile OverviewThis Customer Success Coordinator role plays an essential administrative part in driving follow-up conversations between customers and internal cross-functional teams, like Project, Sales, and Product. As a trusted advisor,...

Enterprise Customer Success Manager - SAASFull Job DescriptionMy client is a rapidly growing Australian success story with a market leading SaaS solution aimed at the professional services market. Their workflow and automation software makes lives easier for their customers, increasing their ability to focus on core business and revenue generating...