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Senior Business Analyst

2 months ago

Sydney, New South Wales, Australia GTAL Full time
About this role

We are seeking a highly skilled Senior Business Analyst to join our Digital team at GTAL. This is a 12-month contract opportunity that will work closely with project managers and business stakeholders to deliver a large-scale transformation program.

Key responsibilities
  • Business Analysis: Work closely with business stakeholders to understand and identify business problems and opportunities for improvements in efficiency, client and people experience.
  • Requirements Definition: Work closely with the Digital team and key stakeholders to identify potential technology solution options, associated cost/benefits and business impacts.
  • Process Analysis: Facilitate workshops, interviews, surveys, and other methods to elicit and document business requirements, processes, and rules.
  • Transformation Leadership: Lead and drive the analysis of business processes and systems capabilities, challenging the status quo, and innovating technology solutions to identify improvement, automation, and efficiency opportunities across the firm.
  • Requirements Documentation: Translate requirements into functional and non-functional specifications, user cases, user stories and acceptance criteria.
  • Stakeholder Management: Confidently and clearly articulate business problems and solutions to executive stakeholders and facilitate strategic level discussion and decision making, whilst ensuring alignment to the scope and quality of the solution.
  • Quality Assurance: Proactively ensure the quality of work being delivered by the build team is upheld - lead and participate in user acceptance testing, training and communications design and delivery, as well as sharing the responsibility of providing production support.
  • Project Coordination: Collaborate with the project manager to plan, monitor, and report on the business analysis activities and deliverables.
  • Mentorship: Provide guidance and support to the junior business analysts and mentor them on the business analysis methodologies and tools.
  • Process Improvement: Work with the Digital and other Support Services teams to continually improve delivery processes, tools, and templates.
Requirements
  • Experience: 3 or more years overall experience in Business Analysis roles involving technology within Professional Services.
  • Qualifications: Hold relevant tertiary qualification, such as Business Information Systems, Computer Science, IT, etc.
  • Skills: Proven ability to conduct in-depth analysis of business needs, demonstrated deep expertise with business and data analysis methodologies, techniques, tools and template, including process re-engineering and optimisation via automation.
  • Certifications: To be considered you will have both Lean Six Sigma and be a Scrum Product Owner certified.
  • Domain Expertise: Deep expertise in billing and payroll projects, demonstrated deep expertise and understanding of Agile and Waterfall project methodologies.