Expert Financial Services Consultant

2 weeks ago


Brisbane, Queensland, Australia ANZ Full time

About Us

We are a leading financial institution dedicated to delivering exceptional customer experiences and driving business growth.

Our team is passionate about providing timely and accurate information on everyday banking enquiries, account openings, and processes via telephone and/or online channels. We strive to deliver outstanding levels of sales and service, supporting customers through face-to-face interaction and inbound & outbound calls.

About the Role

We are seeking an experienced S&S Banking Consultant to join our team in Brisbane QLD. As a key member of our team, you will provide expert advice and guidance to customers, ensuring their financial needs are met while balancing team, customer, risk, and performance outcomes.

The ideal candidate will have experience in delivering high-quality customer experiences and demonstrated ability to use customer and commercial acumen to enhance overall performance across people, customer, and risk measures.

What You'll Bring

To succeed in this role, you will ideally bring:

  • Experience in delivering high-quality customer experiences
  • Demonstrated ability to use customer and commercial acumen to enhance overall performance
  • Effective interpersonal and communication skills (written & verbal)
  • Demonstrated ability to work as a supportive team member
  • Committed to self-development and opportunities to increase capability in role
  • Computer literacy and navigation skills

Benefits

We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

So Why Join Us?

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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